lina bean frequently asked questions

Q: How do I care for my 'lina bean products? TOP

A: All of our products can be machine washed in cold with like colors and tumbled dry low heat.

Q: What is the content of 'lina bean products? TOP

A: Bibs are 100% cotton

Burp cloths are 100% cotton

Blankies are 100% polyester

Blanket trim is 100% cotton and body is 100% polyester

Q: Where are 'lina bean products made? TOP
A: All 'lina bean products are made in the USA.

Q: What are your shipping rates? TOP

A: Our shipping rates are based on your order and your location. All items will be shipped USPS parcel post. Items will be shipped within 3 days of cleared payment. We will ship your packages Express Mail for an additional fee.

Q: What is your privacy policy? TOP

A: We respect your need for privacy and therefore will never share your personal information with a third party.

Q: Do you offer gift wrapping services? TOP
A: Yes, we offer gift wrapping services for an additional $5. Please indicate if you would like your package gift wrapped at checkout.

Q: Do you offer 'lina bean gift certificates? TOP
A: Yes, 'lina bean gift certificates are available in $20, $40, $60, $80 denominations. They are available in the Shop section of our website. We will email the receipient their gift certificate within 48 hours of purchase. If you would like it sent on a future date or by USPS please let us know in the comments section while you are checking out.

Q: Do you offer more styles than those that are shown on the website? TOP
A: No, currently all of our styles are shown on our website.

Q: How do I sign up for your newsletter? TOP
A: You will find a box to sign up for our newsletter on the Contact Us page. This newsletter will keep you informed about additions to our line, press, and sales.

Q: What is your return policy? TOP

A: We are happy to accept returns on new, unused merchandise. All returns must be initiated within 14 days of receipt of the items. Please contact us at orders@linabean.net before attempting to return any of our items. Unsolicited returns will not be accepted. Please provide us with your bill-to name, order number, item description and reason for return or exchange. Once the item/items are received at 'lina bean, you will receive a credit for the amount paid (excluding any shipping costs). Please allow 1-2 weeks for your credit card/PayPal account to be refunded.

We recommend that all returns and exchanges be sent via a traceable carrier, as 'lina bean will not be responsible for packages not received if a viable tracking number is not provided.

All returns are subject to a $8 restocking fee and shipping costs.

If 'lina bean items were purchased through a location other than linabean.net it must be returned to that location.